Privacy Policy

Data protection has a high priority for ecomai and its subsidiaries. We comply with the data protection legislation of the countries in which we do business. Internal data protection regulations ensure that consistent and high data protection standards apply at all companies within the ecomai. Our employees are obligated to comply with statutory and internal data protection regulations and to treating your data as confidential.

Extensive operational, technical and organizational security measures protect your data against accidental or deliberate manipulation, loss, destruction and access by unauthorized persons. We review our security measures regularly and adapt them to technological advances.


Responsibility for Data Protection

to be named


CCPA notice

Category Examples Collected
A. Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. Yes
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Yes
C. Protected classification characteristics under California or federal law. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). Yes
D. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Yes
E. Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. No
F. Internet or other similar network activity. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. Yes
G. Geolocation data. Physical location or movements. No
H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

**In some circumstances when a person visits an ecomai facility we may collect thermal data of the person when measuring their temperature to confirm they do not have a fever or COVID-19 related symptoms.  We do not retain this data.

I. Professional or employment-related information. Current or past job history or performance evaluations.


(job applicants only)

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.


(job applicants only)

K. Inferences drawn from other personal information. Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Yes
Category Examples Collected

Do-not-track. As no workable standard has emerged for how our Services should handle so-called “do not track” signals, our Services do not respond to such signals.


Our services are not intended for, or targeted to the use of children under the age of 13 and we do not knowingly collect any personal information from such children. If you believe we have received personal information from a child under the age of 13, please contact us so that we can delete the information immediately.

1. Users of our website, integrated online services and portals
As users or registrants of our website, integrated online services and/or portals, we process the personal data that you proactively and voluntarily provide us with, for example, by contacting us or registering to use services offered by us.

1.1 Profile Information

Profile information is personal information on your person you share with us when registering for an account in order to make use of our online services and/or portals including events. This includes, for example:

your first and last name
your business contact details
your job role
demographic details like country
your login data (business email address, password)
You can complete your personal profile by supplementing data like subscriptions for receiving specific marketing information or by telling us about applications and products you are interested in.

1.2 Contacting Us

If you contact us, we will collect your contact details depending on how you contact us (e.g. by email or telephone) as well as the content of your message. This may include your name, business postal address and business email address.

1.3 Order Information

If you would like to purchase the IPOSIM Lifetime Estimation Service, we may collect your data provided by you during the ordering process. This data may include your name, business contact details incl. your email address, postal address, company, country and VAT number. You can decide for a free trial subscription where no payment is required. If you decide to subscribe for one of our paid services, we will forward product related data like subscription type and product price to our service provider Stripe (Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland) for payment processing purposes. In addition, Stripe will directly collect and process further payment data from you in order to fulfill the payment processing. Here can find more information about Stripe’s data protection:

1.4 Information for Campaigns and Surveys

We generally ask you for or use personal information like your name and email address if you take part in prize competitions or surveys. We conduct surveys for the purposes of receiving feedback from our customers and partners in areas such as (1) existing products and services (2) expectations and opinions regarding new products and services (3) and general opinions about, and experiences with, the ecomai brand and its affiliates.

Furthermore, if you provide feedback or ratings about our partners and their products and/or services, we may post your ratings on our website with your consent. To do so, we may collect and/or process your review, your centrally managed user account information and your alias.

For more detailed information, please click here.

1.5 Information on Your Interests

When you visit our website and/or integrated online services and portals, your activities and how you use our services are tracked and collected. This information is collected by using cookies and similar mechanisms, and is generally stored in a pseudonymized manner. When a user is logged in and uses one of our services, we may identify you as a user.
Furthermore, we may assign the information on how you interact with our services to your user profile for personalization purposes. This information in turn may be linked to your personal profile.

If, for example, you repeatedly visit a particular area of our website or you participate intensively in discussions about specific products and services, we can extrapolate your interests by means of usage analysis. This allows us to understand your interests from how you use our services in addition to the interests you have directly shared with us.

We may also supplement and analyze your personal profile with existing business information on a company level we have in our system, or other relevant information publicly available, or provided by third-parties where and as permitted under applicable law.

1.6 Device and Access Data

We collect and process technical connection data sent to us by the device being used by you (such as IP address, browser type, date and time of your query) and cookies and similar technologies in order to make our services useful.


2. Business partners
Business partners are all parties with whom ecomai maintains an active business relationship or with whom it is initiating such a relationship. In particular, contact persons at customers, prospective customers, suppliers, sales partners and service providers are affected by the processing of personal data.

We process personal data that we receive from you through use of one or more of the following channels:

business relationships,
visits to trade fairs, attendance at events, such as webinars and product demos,
use of our website, integrated online services and portals.
Such data may include your name, your business contact details, such as your postal address, email address and phone number, payment information, information about your request, your contracts with us, your projects and your interests.

We also process data from public sources, information databases, and information providers such as LexisNexis.

Ecomai shall, however, not be responsible for the personal data collected about you by such external sources. To find out more about how, for example, a provider like LexisNexis collects and uses your personal data, please read their data privacy statement:


3. Shareholders
Click here for detailed information on how your personal data is handled as a holder of registered ecomai shares.



4. Applicants
In the context of applications, we collect and process your personal data such as:

Login data to your application account: username and password
Your name and your contact data (e.g. address, email address, phone number etc.)
Personal data you provide in your CV (e.g. date of birth, photo, nationality, education, qualifications, degrees, work experiences, etc.)
Here you will find further information about our Applicant Portal.

Here you will find CCPA specific information.


5. Purpose for processing the data
We process your personal data in accordance with the applicable data protection law in particular to

provide and improve our services,
process and fulfill your inquiries, orders, applications, etc.,
manage and perform business relationships,
prepare, conclude and/or implement contracts,
complete and fulfill purchases,
enable you to use our services,
plan and perform events,
provide you with personalized services (such as product recommendations and other content corresponding to your interests) based on your explicitly mentioned interests and derived interests by analyzing your usage of our website, integrated online services and portals, performance measurement of content and marketing activities and conducting further business-relevant analysis (e.g. expected purchase behavior, interest evaluation, market and trends analysis) based on your individual profile,
administer and perform personalized direct marketing activities and conduct surveys for market research purposes
ensure the security and safety of ecomai facilities and our website through appropriate technical and organizational measures,
protect our services, applications and products against security risks and criminal activities,
ensure compliance with legal obligations, export control and customs and to carry out compliance screenings in order to meet statutory standards and internal policies and
to enforce our contractual agreements and enable the establishment, exercise or defense of legal claims


6. Legal basis
We process your personal data based on one or more of the following legal grounds:

your given consent to the processing of personal data for one or more specific purposes
to perform a contract with you.
to comply with legal obligations.
to safeguard ecomai’s legitimate interests. Ecomai has legitimate interests in processing your data for the following purposes:
to manage, perform and improve our services
to initiate, manage and perform business relationships.
to comply with legal obligations and international industry standards as well as internal policies ecomai has voluntarily subjected itself.
to protect ecomai’s products, facilities, rights and interests and
to establish, exercise or defend legal claims.


7. Transfer of your data
When we are legally entitled to do so, we may transfer your personal data to other entities of ecomai or to third-parties, especially to selected service providers, distributors, partners, and sales representatives. Please note that we do not sell your personal information to third parties or with any ad networks or ad server companies.

We enter into contracts with our service providers in which the requirements of relevant data protection laws are addressed. Service providers must take appropriate technical and organizational measures to ensure the protection of the rights and freedoms of the data subject and are prohibited from processing personal data in derogation of the ecomai’s instructions.

If data is transferred outside the European Economic Area that may not be subject to equivalent data protection laws we will ensure that a transfer only takes place if an appropriate level of protection exists with the recipient and suitable safeguards like Standard Contractual Clauses are provided.


8. Duration of storage
Your personal data is retained only for as long as it is required for the specified purposes, unless there are more extensive statutory or contractual retention obligations (such as retention obligations under commercial and tax law).

1. Rights of data subjects
You have the right to demand that ecomai provide you with access to and information on the personal data it has stored concerning you. You also have the right to demand rectification and erasure of data or restriction to processing of it, as well as the right to demand that the stored data be transferred to you or a third party named by you in a suitable form.

You may object to the processing of your personal data for purposes of direct advertising. If we process your personal data to protect ecomai’s legitimate interests, you may object to this processing for reasons based on your specific situation. We will then stop processing your data unless it is predominantly used to serve interests worthy of protection on our part.


2. Withdrawal of consent
The declarations of consent you give us are voluntary and you can withdraw your consent at any time with future effect by contacting Which%20e-Mail address?. Consent cannot be withdrawn retroactively since, once data has been processed, processing of it cannot be undone.


3. Right to lodge a complaint
You may contact our Group Data Protection Officer (see above) or a data protection supervisory authority. The data protection supervisory authority responsible for ecomai is:

Welche Adresse?

Complaints regarding a local processing activity pursued by an ecomai affiliate my be made directly with the regulator in your home country.

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